American IT Solutions · Services
IT services for businesses, teams, and devices
One-stop coverage across managed IT, meeting room and video conferencing support, IT workforce and onsite support, cybersecurity, website solutions, IT device support, IT asset disposal and recovery, and physical security, grouped into business IT, device and lifecycle, and physical-security categories.
For business
Business IT services
Ongoing services for companies and teams across the US.
Managed IT Services
Monitoring, patching, antivirus, backups, help desk, procurement, and account management.
Meeting Room Support
Meeting room support and video conferencing support for conference rooms, room readiness, request routing, and collaboration technology.
IT Workforce
IT workforce and onsite support, including IT staffing, technician coverage, service delivery coordination, queue and ticket management, onboarding support, inventory operations, and field IT support.
Cybersecurity
Cybersecurity support for business IT environments: assessment, endpoint and email guidance, backup and patch hygiene, and user awareness, aligned with managed IT.
Development Solutions
Business websites and landing pages, internal tools, portals, intake forms, workflow automation, dashboards, system integrations, and ongoing development support.
Broadcast Entertainment Services
Broadcast Entertainment Services for live events, webcasts, virtual meetings, hybrid productions, streaming platforms, AV equipment support, and real-time event technical operation.
Devices, lifecycle, and physical security
Devices, lifecycle, and physical security
Desktop, laptop, and mobile device support, IT asset disposal and recovery for retired hardware, and physical security planning for business locations.
IT Device Support
Desktop, laptop, and mobile device support, computer repair coordination, warranty-related service, and endpoint lifecycle support, coordinated through the Hamden, CT service center.
Asset Disposal
IT asset disposal and recovery, IT asset disposition, secure data sanitization, e-waste recycling, reuse, donation, and lifecycle planning for retired business hardware.
Physical Security
Integrated physical security: cameras, access control, electronic locks, AI detection, NVR, and cloud management for business locations.
Technical Coverage
Technical coverage for modern business IT
American IT Solutions supports business technology across users, devices, infrastructure, security, AI, development, lifecycle, compliance, and service operations.
AI and Automation
Practical AI readiness, workflow automation, and productivity tooling for business technology operations.
- AI readiness conversations
- Workflow automation support
- Secure AI usage guidance
- Productivity tooling support
- Process improvement support
Cybersecurity
Practical security support across users, endpoints, accounts, patching, and recovery alignment.
- Endpoint security guidance
- Email and account security
- Patch and security hygiene
- Backup and recovery alignment
- Security assessment support
Help Desk and Service Desk
User-facing support, service-desk workflows, triage, escalation, and day-to-day support operations.
- User support
- Service desk workflows
- Ticket triage and escalation
- ITIL-aware support practices
- Day-to-day operations support
Microsoft and Productivity
Support across Microsoft productivity environments, collaboration, accounts, and desktop administration.
- Microsoft 365-style support
- Email and collaboration
- User and account administration
- Desktop productivity support
- Outlook / Exchange-style support
Infrastructure and Networking
Networks, servers, connectivity, voice, and infrastructure rollouts coordinated through one partner.
- Network support
- Server support
- Connectivity coordination
- VoIP support
- Deployment and rollout support
Endpoint and Device Support
Desktop, laptop, and mobile device support coordinated with repair and lifecycle work.
- Desktop and laptop support
- Mobile device support
- Repair coordination
- Warranty-related support when applicable
- Endpoint lifecycle support
Asset Disposition and Lifecycle
Planning support for device refreshes, retired hardware handling, and wipe / reuse / recycle coordination.
- Device refresh support
- Retired hardware handling
- Inventory handoff
- Wipe, reuse, and recycle coordination
- Asset disposal planning
Development and Integrations
Web development, internal tools, scripting, automation, APIs, and practical business integrations.
- Web development
- Internal tools
- Scripting and automation
- APIs and integrations
- JavaScript / TypeScript, React / Next.js, Node.js, Python, SQL
Compliance Support
Readiness conversations and technical support around common business IT compliance frameworks.
- NIST CSF
- CMMC
- DFARS 800-171
- SOC 2
- HIPAA
- FINRA / SEC readiness
Specific coverage and approach varies by engagement. Contact American IT Solutions to discuss what applies to your environment.
Not sure which service you need?
Call us or send a request. A real person on the AIT team will help you triage.