Our commitment to privacy
American IT Solutions respects the privacy of visitors to this website. This notice explains how information submitted through the site may be collected, used, and protected. By using the site or submitting information through its forms, visitors acknowledge the practices described here.
Information we collect
The site collects information that visitors voluntarily submit through forms, including the contact form and the IT assessment request form. Depending on the form, this may include:
- Name
- Company
- Email address
- Phone number
- Service interest
- Company size and approximate device count (assessment form)
- Current IT support model and urgency (assessment form)
- Message details and any other information voluntarily included
How we use information
Information submitted through the website is used to:
- Respond to inquiries received through the contact form
- Evaluate IT assessment requests and follow up with the requester
- Provide information about services that may be relevant to the request
- Coordinate support conversations and engagement scoping
- Communicate about the status of an open request
- Improve website content and service communication where appropriate
American IT Solutions does not sell personal information submitted through the website. Information may be shared only as needed to respond to the request, operate the website, or support business communications.
Contact and assessment requests
Submissions through the contact form and the IT assessment request form are reviewed by the American IT Solutions team. A team member typically follows up by email or phone using the contact details provided in the submission. Submitting a request does not book a calendar appointment automatically; the team reaches out to align on scope and timing.
Email communications
Return email addresses provided in form submissions are used to respond to the inquiry, ask follow-up questions, and coordinate next steps. American IT Solutions may also use submitted business contact information to follow up about the request or related services where appropriate.
If you subscribe to AIT updates through the footer signup, we use your email address to send occasional communications from American IT Solutions. You can unsubscribe at any time.
Cookies and website data
The website may use basic cookies or hosting and server logs needed for site functionality, security, performance, or troubleshooting. If analytics or advertising tools are added in the future, this policy will be updated to describe those practices.
How we protect information
American IT Solutions uses reasonable administrative, technical, and organizational measures designed to protect information submitted through the website against unauthorized access, use, modification, or disclosure. No method of transmission over the internet or electronic storage is fully secure, and no system can be guaranteed to prevent every unauthorized access attempt.
Accessing or correcting information
Visitors may contact American IT Solutions to request access to, correct, or delete information they previously submitted through the website. American IT Solutions may take reasonable steps to verify the identity of the requester before acting on a request.
Third-party services
American IT Solutions works with website hosting, email delivery, and business communication providers that may process information as needed to operate the website or respond to requests. These providers are expected to handle information consistent with their own privacy and security practices.
Changes to this policy
American IT Solutions may update this Privacy Policy from time to time. Updates will be reflected on this page. Continued use of the website after an update constitutes acknowledgment of the revised policy.
Contact us
Questions about this Privacy Policy or about information submitted through the website can be directed to American IT Solutions by phone at +1-866-343-9419 or through the contact page.