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Managed IT Services Winter Garden FL


Are you managing a small business in Winter Garden FL? Is there enough time in your day to manage all of your IT devices while operating your company at the same time? Probably not! Your office most likely consists of desktop PC's, laptops, workstations, printers, mobile devices and possibly servers. With American IT Solutions, our Managed IT Services program "Eagle Eye Support" will monitor your infrastructure 24/7. American IT Solutions will monitor, maintain and manage every device running on your network. We’ll provision, secure and inventory your machines and systems, ensure all drivers and software are always up to date, integrate them with your existing equipment, and much more. 

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Standard within our Managed IT Services Package:

 

  • 100% Free On-Site Network Assessment 

  • Network Monitoring, router & firewall updates

  • Server and workstation monitoring

  • Server & workstation patching and service pack application-

       Protection from viruses, spam & spyware

  • Monitored/verified backup, on or off site

  • Help Desk Support

  • Procurement of new hardware/software

  • Account Management

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iOS & Windows IT Monitoring

  • Anti virus definitions alerts

  • Performance

  • Security

  • Upgrade alerts

PC & Mac Support

  • Emergency and after hours

  • Multiple levels of support plans available

  • Onsite, offsite and remote

  • Preventative

Tiered SLAs

  • Mission Critical

  • Support response time

  • Uptime

PC & Mac Maintenance Support

  • Asset management and inventory

  • Dedicated Account Manager

  • Full reporting

  • Online Trouble Ticket Management

  • Warranty management

iOS & Windows Security IT Support

  • 24/7/365 security monitoring

  • Anti-virus monitoring and updates

  • Authorization and authentication

  • Backup and disaster recovery

  • Patch management

  • Vulnerability audit

Contact us today or schedule a hassle free no charge consultation with one of our IT Managed Services directors.

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