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IT Help Desk - AIT Eagle Eye Support Desk

 When you call our IT Help Desk, we don’t just ask you how we can help; we get right down to business with:

  • Live Support, 24/7 – Work late? Work early? Work weekends? It doesn’t matter. Anytime you run into a problem with your technical equipment, you can give our team a call.

  • More Experience for Swifter Issue Resolution – Our Help Desk is staffed by seasoned technicians with a minimum of two years’ experience resolving application, desktop and network-level issues. All AIT technicians are located in the USA. When you call, you can count on receiving reliable top-tier support.

  • Microsoft Office Expertise – All Service Desk technicians are certified Microsoft Office professionals and fully qualified to deliver expert support for Word, Excel, PowerPoint and Outlook.

  • Customer Recognition – Each time one of your users calls the Service Desk, our technician automatically sees your unique customer profile so we can move more quickly to correct your problems.

Our Service Desk supports:

  • Desktop Publishing

  • Graphics

  • Office Productivity Suites

  • Browsers

  • Email

  • Anti-Virus

  • Word Processing

  • Database

  • Domains

  • PC and Network

  • Desktop Operating Systems

  • Wireless Devices

American IT Solutions Help Desk Certifications
Contact us today!  866-343-9419
united states help desk services for sma
  Features & Benefits  


  • Fully Managed Outsourced Help Desk

  • United States Based

  • Reduce IT Expenses

  • Level 1 and Level 2

  • 24/7 or 9/5 Options

  • ITIL Best Practices / ITIL Certified

  • Predictable Monthly Expense

  • Maximize Employee Productivity

  • Anywhere, Mobile Device Support

  • Support of Third Party Applications

  • World Class IT Care Experience

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