Viruses and spyware are the number one reason our clients contact us. If you're getting an error message that indicates that your computer has a virus, or if it's just not working properly and you suspect something might be wrong, let us take care of it for you! Unlike other computer repair services, we will not "format and re-install" unless it is absolutely necessary. We are very successful at removing viruses without the need to reinstall all of your software, thus saving you a lot of time and effort and getting your computer back to you the way you remember it.
Although we do offer On-Site Assistance, virus removal generally needs to take place In-Shop so that we can connect the infected computer to our systems for proper removal. Also, virus scans can sometimes take hours to complete. With the computer In-Shop, our technicians can work on another computer while waiting for a virus scan to finish. This will help reduce your cost, as opposed to having to pay to have a technician wait for those scans to complete at your home.
- What We Do: AIT will locate and remove all Spyware, Viruses, and Malware. We'll also remove malicious threats (Trojans, Rootkits, etc..)We'll find problems your security software missed, AIT then cleans all files that may have been infected and tidy up any operating system issues. Once all of the threats have been removed we will ensure your anti virus software is up to date and fully functional. If you are not located near one of our facilities you may ship your system to our Depot Repair Facility in Hamden, CT.