top of page

IT Help Desk - AIT Eagle Eye Support Desk

​

​

​

​

​

​

​

 When you call our IT Help Desk, we don’t just ask you how we can help; we get right down to business with:

​

  • Live Support, 24/7 – Work late? Work early? Work weekends? It doesn’t matter. Anytime you run into a problem with your technical equipment, you can give our team a call.

  • More Experience for Swifter Issue Resolution – Our Help Desk is staffed by seasoned technicians with a minimum of two years’ experience resolving application, desktop and network-level issues. All AIT technicians are located in the USA. When you call, you can count on receiving reliable top-tier support.

  • Microsoft Office Expertise – All Service Desk technicians are certified Microsoft Office professionals and fully qualified to deliver expert support for Word, Excel, PowerPoint and Outlook.

  • Customer Recognition – Each time one of your users calls the Service Desk, our technician automatically sees your unique customer profile so we can move more quickly to correct your problems.

​


Our Service Desk supports:

​

  • Desktop Publishing

  • Graphics

  • Office Productivity Suites

  • Browsers

  • Email

  • Anti-Virus

  • Word Processing

  • Database

  • Domains

  • PC and Network

  • Desktop Operating Systems

  • Wireless Devices

​

​

​

​

​

American IT Solutions Help Desk Certifications
Contact us today!  866-343-9419
united states help desk services for sma
  Features & Benefits  

​​​

  • Fully Managed Outsourced Help Desk

  • United States Based

  • Reduce IT Expenses

  • Level 1 and Level 2

  • 24/7 or 9/5 Options

  • ITIL Best Practices / ITIL Certified

  • Predictable Monthly Expense

  • Maximize Employee Productivity

  • Anywhere, Mobile Device Support

  • Support of Third Party Applications

  • World Class IT Care Experience

bottom of page